It’s Cyber Monday, the biggest online shopping day of the year. While most people focus on discounts and deals, it’s also a good moment to think about online safety, especially when so much of the rental process now happens digitally.
Both landlords and tenants manage everything online: referencing, deposits, rent payments, tenancy agreements, inventories and maintenance requests. It’s incredibly convenient, but it also creates opportunities for scammers.
Here are some straightforward ways Thetford landlords and tenants can stay safe this Cyber Monday and throughout the year.
Be wary of anything that feels “too good to be true”
Cyber Monday brings a spike in fake listings and false offers. Tenants should be cautious of rental adverts that look unusually cheap or ask for money before a viewing.
Landlords can also be targeted by applicants using fake documents or edited “proof of funds”.
If something doesn’t feel right, trust your instincts.
Use secure, reputable platforms
Whether you’re signing an agreement, submitting documents or transferring money, always use trusted sites.
Landlords should avoid sharing bank details or agreements through social media messages or unsecured emails.
Tenants should only pay holding deposits or rent to verified agents or landlords, never to a personal account that can’t be checked.
Scammers often create lookalike websites, so double-check URLs before entering any details.
Strengthen your passwords
It sounds simple, but weak passwords are still responsible for a huge number of breaches.
Landlords often juggle multiple logins across portals and software. Tenants use apps for payments, repairs and communication.
Use strong, unique passwords and turn on two-factor authentication wherever possible. It’s one of the easiest ways to protect yourself.
Pause before clicking links
Scammers frequently impersonate trusted companies such as energy suppliers, broadband providers, letting agents, delivery firms and even government departments.
Emails asking you to “confirm your details”, “update your account” or “avoid extra charges” appear more often in December.
Hover over links before clicking and never share login details via email.
Protect sensitive documents
Things like ID, bank statements and payslips contain enough information to open accounts or create fraudulent applications.
Landlords should store everything securely and delete old files once they’re no longer needed.
Tenants should avoid sending sensitive documents through unencrypted apps or messaging platforms.
Report anything suspicious straight away
If something feels off, tell your agent, your bank or the platform you’re using. Acting quickly limits risk and stops minor issues becoming major problems.
Online safety is an essential part of renting and letting today. A few simple habits can protect your money, your identity and your peace of mind.
If you have questions about how we safeguard our clients online, our team in Thetford is always happy to help.
Article by Andrew Overman | Partner | Location Location East
